SENIOR DEAL DESK ANALYST

Role ID : 1072

SENIOR DEAL DESK ANALYST

Role ID : 1072    16-Apr-2026

Apply for This Job

About the Role

As a Senior Deal Desk Analyst, you will own pricing strategy, deal structuring, and the commercial approval process—enabling Sales to move quickly while maintaining strong margin discipline.

You’ll be the first call when a deal needs pricing guidance, discount approval, or a creative commercial structure—not Finance leadership or Legal.

Reporting to the Senior Director of FP&A, you’ll partner closely with the Deal Desk Manager (Commercial & Contracting) and collaborate across Sales, RevOps, Finance, and Legal. While the Deal Desk Manager focuses on contract terms and redlines, you’ll own pricing strategy, deal economics, and approval governance—together covering the full deal lifecycle.

Postscript operates on a usage-based pricing model (SMS, MMS, RCS), not traditional SaaS subscriptions. Success in this role requires thinking in unit economics, variable revenue scenarios, and volume commitments—not just ACV and discount tiers.

What You’ll Do

Pricing & Deal Structuring

  • Lead day-to-day pricing guidance for new business, expansions, and renewals

  • Evaluate non-standard deals by modeling usage scenarios, margin impact, and revenue outcomes

  • Provide fast, clear recommendations on discounts, volume commitments, custom pricing tiers, and concessions—with authority to approve within defined guardrails

  • Develop deep expertise in Postscript’s pricing across messaging, AI products, and managed services (Postscript Plus)

Deal Governance & Approvals

  • Own and enforce the deal approval framework, including escalation thresholds

  • Build and maintain pricing guidelines, discount matrices, and approval workflows to enable Sales self-service on standard deals

  • Track discount trends, pricing exceptions, and margin erosion; regularly share insights with Finance and Sales leadership

  • Ensure deals move cleanly from execution to booking in partnership with Deal Desk Ops and Finance

Process & Scalability

  • Translate tribal pricing knowledge into scalable, documented processes

  • Build Slack- and Salesforce-based workflows to reduce approval cycle time

  • Partner with RevOps on CPQ configuration, pricing logic, and quote accuracy

  • Identify recurring deal friction and implement structural fixes (templates, policies, tooling)

Cross-Functional Partnership

  • Act as a trusted advisor to Sales—someone they proactively engage early in deals

  • Collaborate with the Deal Desk Manager on deals spanning pricing and contract terms

  • Provide pricing insights to Finance to inform forecasting and strategic decisions

  • Partner with Product and Finance on pricing for new products and packaging

What We’re Looking For

  • 3–5+ years in Deal Desk, Pricing, RevOps, Sales Ops, or Strategic Finance at a high-growth SaaS or tech company

  • Experience with usage-based or consumption-based pricing strongly preferred

  • Strong analytical skills; ability to model scenarios and clearly communicate financial impact to non-finance stakeholders

  • High EQ and strong stakeholder management—you can say “no” while maintaining trust

  • Ability to operate independently and prioritize effectively in a fast-paced environment

  • Experience building processes from scratch, not just following them

  • Salesforce proficiency required; CPQ tools (e.g., Salesforce CPQ, DealHub) preferred

  • Understanding of revenue recognition principles and deal structure implications

  • Excellent written and verbal communication skills

Nice to Have

  • Experience with per-message, per-transaction, or per-API pricing models

  • Background in ecommerce, martech, or the Shopify ecosystem

  • Exposure to AI or hybrid pricing models (platform + usage)

  • Experience with analytics tools like Snowflake or Looker